Technology Updates Ongoing
Updated: 6/2/2026 5pm
These tech documents are LIVE and updated regularly. If ever you have an issue, please refer here first. If you do not see an issue you may be experiencing, please email support@madeit.com.au
At Madeit, our focus is on continuous improvement to ensure that we provide a smooth experience for you and your customers at all times. As a tech platform there will always be minor hiccups that occur. We appreciate your understanding!
Work in Progress:
| Time/Date: | Details | Status |
| Tuesday 3rd Feb |
A few front end glitches:
|
⚙️ In progress |
| Thursday 5th Feb |
Messaging from order When you click to message a customer from their customer it isn't opening straight away. 👉🏽 Fixed & being deployed over night. |
⚙️ In progress |
| Friday 6th Feb |
Seller Profile - Publish Button Actions button in Seller profile appears as though MadeIt Store is unpublished.
There is no option in the 'action' button to unpublish and it may appear your store is waiting to be published. Your MadeIt Store should be live - search MadeIt for your MadeIt Store name and you should see it is live and listed in the collections section. |
In Progress |
| Friday 2nd Jan: |
Analytics in Your Dashboard Statistics to show store and individual progress visits in your store dashboard. 👉🏽 ETA Mar 2026 |
⚙️ In progress |
| Friday 30th Jan | Images for variants added at the media level and able to be selected from variants (currently images are added at the variant level) | ⚙️ In progress |
| Friday 2nd Jan | Category updates - if you find your products are not showing in the assigned category on the website please email support@madeit.com.au so we can review for you. | 🌱 Ongoing |
| 18th December, 2025 | Function to enable gst to be included in invoices if you are registered for gst | ⚙️ In progress |
Were your products unapproved by admin?
You may have had products unapproved by Madeit admin due to one of the following reasons; branded/licensed in your item, poor image quality, product does not meet the handmade guidelines. Please contact us if you are unsure of the reason.
Completed Work
If you are having any issues with this completed work, please hit refresh and try again and if the issue is ongoing please email support@madeit.com.au 😊
| Time/Date: | Details | Status |
| Thurs 15th Jan | Unable to print invoices from orders | ✅ FIXED |
| Thurs 18th Jan |
Images warping on ipad + Macbook air (landscape) 👉🏽 If you are experiencing any issues on tablet please ensure you refresh your page and delete your browsing history. |
✅ FIXED |
| Wednesday 21st Jan | State added to packing slip address information | ✅ FIXED |
Future Scope:
Madeit is built on continuous improvement, not fixed endpoints. As the platform evolves, we refine systems, experiences, and support in response to how the community uses Madeit in real life. This section highlights areas we are actively thinking about and exploring as part of raising the standard of handmade and how it is delivered.
| Details | Discussion |
|
International Shipping International shipping remains part of our longer term vision. We are focused on strengthening systems and empowering artisans first, so any future expansion is well supported and sustainable. |
Tariffs, filters for international shipping, releasing with specific countries first |
|
Custom Categories Makers being able to create their own custom categories |
How this would work alongside Madeit categories |
|
Mobile App Ability to create direct to mobile notifications |
Cost vs functionality As mobile responsive improves the experience is matched through mobile. Customers switching off notifications |
Maker Wishlist
The future of Madeit is not built in isolation. This section captures ideas, requests, and conversations coming directly from makers. While not all items are guaranteed or prioritised, they help shape discussions, planning, and longer term platform thinking.
| Details | Impacts |
|
Order history and seller visibility Customers can view products in their order history when logged into Madeit, however seller details are not currently visible within past orders. |
Customer Dashboard Customers searching past orders |
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Thank you for coming on this phenomenal journey. This is just the beginning ⭐️
Please contact support@madeit.com.au for any specific concerns ⭐️