Technology Updates Ongoing
Updated: 10/4/2026 8.30am AEST
These tech documents are LIVE and updated regularly. If ever you have an issue, please refer here first. If you do not see an issue you may be experiencing, please email support@madeit.com.au
EASTER PUBLIC HOLIDAYS - Due to the public holiday on Friday 3rd April all order payouts will be processed on Tuesday 7th April. Support hours will be reduced to allow our team some rest with their families. Wishing you a Happy Easter 🐣
At Madeit, our focus is on continuous improvement to ensure that we provide a smooth experience for you and your customers at all times. As a tech platform there will always be minor hiccups that occur. We appreciate your understanding!
Work in Progress:
See recently ✅ FIXED below.
| Time/Date: | Details | Status |
| Tuesday 7th April 2026 |
Custom Shipping Unable to add custom shipping at the product level. 👉🏽 ETA 24hrs to fix |
✅ FIXED |
| Wed 1st April 2026 |
Local Pickup TESTING Adding a new shipping option 👉🏽 ETA Friday 10th April |
⚙️ In progress |
| April 2026 | Category updates - if you find your products are not showing in the assigned category on the website please email support@madeit.com.au so we can review for you. | 🌱 Ongoing |
Were your products unapproved by admin?
You may have had products unapproved by Madeit admin due to one of the following reasons; branded/licensed in your item, poor image quality, product does not meet the handmade guidelines. Please contact us if you are unsure of the reason.
Completed Work
If you are having any issues with this completed work, please hit refresh and try again and if the issue is ongoing please email support@madeit.com.au 😊
| Time/Date: | Details | Status |
| Fri 20th March |
Returning to dashboard after saving new product There seems to be a glitch when creating a new product after saving it returns you to the dashboard. The product will be saved in your pending products 👉🏽 Eta 24hrs |
✅ FIXED 20/3/26 |
| Thurs 19th March |
Issue with Duplicating Listings There seems to be a glitch when trying to duplicate a listing. ⭐️ Please note the duplicate button has been moved to the top of the page. |
✅ FIXED 19/3/26 |
| Mon 16th March |
Issue with Saving Seller profile There seems to be a glitch saving new store pages. |
✅ FIXED 17/3/26 |
Future Scope:
Madeit is built on continuous improvement, not fixed endpoints. As the platform evolves, we refine systems, experiences, and support in response to how the community uses Madeit in real life. This section highlights areas we are actively thinking about and exploring as part of raising the standard of handmade and how it is delivered.
| Details | Discussion |
|
International Shipping International shipping remains part of our longer term vision. We are focused on strengthening systems and empowering artisans first, so any future expansion is well supported and sustainable. |
Tariffs, filters for international shipping, releasing with specific countries first |
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Custom Categories Makers being able to create their own custom categories |
How this would work alongside Madeit categories |
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Mobile App Ability to create direct to mobile notifications |
Cost vs functionality As mobile responsive improves the experience is matched through mobile. Customers switching off notifications |
Maker Wishlist
The future of Madeit is not built in isolation. This section captures ideas, requests, and conversations coming directly from makers. While not all items are guaranteed or prioritised, they help shape discussions, planning, and longer term platform thinking.
| Details | Impacts |
|
Order history and seller visibility Customers can view products in their order history when logged into Madeit, however seller details are not currently visible within past orders. |
Customer Dashboard Customers searching past orders |
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Thank you for coming on this phenomenal journey. This is just the beginning ⭐️
Please contact support@madeit.com.au for any specific concerns ⭐️