Christmas - New Year Updates

Support Hours

Support hours will be reduced during this period to allow the Madeit team some rest and relaxation with their family & friends. Rest assured that we will be checking in and handling urgent matters as a priority. We ask for your patience with non-urgent requests - they will be answered but it may take a little longer than usual.

Order Payouts over the festive period.

As a self-funded handmade marketplace, payouts follow a clearing process from Shopify into Stripe to pay out to you. This can create a short delay over the festive period. Funds are not held for profit, just moving through the system.

When you can expect order payouts over the festive period.