Fulfil Orders

How to Fulfill an Order


Watch Video Tutorial here 👇🏼


1. Log into Your Dashboard 0:00

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  • Access your dashboard.
  • Look for unfulfilled orders displayed on the screen.

2. Navigate to Orders Menu 0:15

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  • Alternatively, you can go to the menu option labeled 'Orders'.
  • Click on it to view all orders.

3. View Unfulfilled Orders 0:22

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  • The orders will be displayed with their status.
  • You can filter to show only unfulfilled orders.

4. Select an Order to Fulfill 0:36

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  • Click on the order number (indicated by a clickable link).
  • This will open the order details.

5. Review Order Details 1:04

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  • Check the order contents, shipping details, customer information, and financial details (transaction charge and payout).

6. Fulfill the Order 1:24

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  • Click on 'Fulfill Item'.
  • Enter the tracking number (optional but recommended).
  • Select the shipping carrier (default is Australia Post).

7. Complete Fulfillment 1:52

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  • Click 'Fulfill' to finalize the order.
  • The order status will change to 'Fulfilled'.

8. Refresh Order Screen 2:00

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  • Return to the order screen to see the updated status.
  • Confirm that the order is now marked as fulfilled.